010012 - Your low-cost telephone connection to many international countries


Mailing address

010012 Telecom GmbH 
Porschestraße 15
41564 Kaarst

Location of the company: Kaarst

Managing director: Necip Varol

Commercial register: HRB 9304
District Court of Neuss

VAT ID no: DE 192 325 620
Tax no: : 122/5732/0371

Tel.: 0800 427 32 67 (free-of-charge)
Fax: 0180 5060042 (14 Cent/Min.)*
* Landline network 14 ct/min., Mobile telephone maximum price 42 ct/min.
email: customercare@010012.com

Thank you for visiting our website and for your interest in the 010012 services.
All statements are made without engagement.

Legal disclaimer

When using this website, the situation may arise where you are asked to give personal information and personal data. The reply to these questions is voluntary and no obligations for you arise therefrom. All given data is stored, processed and if applicable passed on to 010012 group company or authorized dealers exclusively in order to advise you individually and to send you our product information or submit service quotations. If you do not want any further information or do not want to be contacted about new products, services or special offers which might interest you, please click on the corresponding box following the complete entry of your personal data. The company 010012 assures you that your data will be treated confidentially according to the applicable privacy protection regulations.

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Trademark and brandname rights

All rights reserved. All the information on this website such as texts, illustrations, graphics, sound, animations and videos as well as their arrangement on these Websites are subject to the Copyright and other protection laws. Moreover, brand names on our website are protected under trademark laws, unless this is expressly stated. This applies particularly to 010012brandnames, company logos or identification tags. This website does not provide any licence for using 010012's or a third-party's intellectual property. These objects may not be copied for commercial use or distribution, nor may these objects be modified, made accessible to a third party or reposted to other sites.


This website has been compiled with the greatest possible care. Nevertheless, 010012 does not accept any liability or give any guarantee for the validity, accuracy and completeness of the information provided. 010012 assumes no legal liabilities for damages, material or immaterial in kind, caused by the use or non-use of provided information or the use of erroneous or incomplete information, with the exception of proven intentional or grossly negligent conduct on the side of 010012.

Due to technical reasons, colours may appear differently on your monitor or any printout made by yourself. The services described are subject to change.

Supervisory authority

010012 Telecom GmbH is subject to the supervision of the Bundesnetzagentur (BNetzA), Tulpenfeld 4, 53113 Bonn. Internet: www.bundesnetzagentur.de

Do you still have questions?

You can find most of the answers to your questions at Frequently Asked Questions (FAQ).
If you cant find the answer, the write us at: customercare@010012.com
or call us at: 0800 427 32 67 (free-of-charge)

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